Last updated: August 26, 2025

This Privacy Policy explains how Tropicalia collects, uses, and shares information when you visit our website, use our services, or otherwise interact with us. We are a U.S.-registered company and operate primarily in the United States and Brazil, and our SaaS is accessible globally. This Policy applies to https://tropicalia.dev our hosted application(s), APIs, documentation, and related services (collectively, the “Services”).

By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

• Contact: hello@tropicalia.dev
• Website: tropicalia.dev

What We Do

Tropicalia provides a hosted platform that makes apps and data sources searchable for AI agents by syncing and transforming data from third-party tools and customer environments. Features include multi-tenant support, OAuth2 and API key integrations, automated and on-demand syncs, and a unified search layer.

Roles and Responsibilities

• Customer as Controller: For content and data you connect to the Services (e.g., data pulled from your third-party apps, databases, or file stores), you are typically the “data controller” (or equivalent) and Tropicalia acts as a “data processor” (or equivalent), processing personal data on your instructions to provide the Services.

We make a data processing addendum (DPA) available on request for customers who require GDPR- or similar-compliant processor terms, including standard contractual clauses for international transfers where applicable.

Information We Collect

a) Information you provide

• Account information (e.g., name, email, organization, role).
• Workspace configuration (e.g., connected data sources, sync schedules, preferences).
• Communications (e.g., support inquiries, feedback).
• Billing information if you purchase paid Services.

b) Information we process on your behalf (Customer Data)

• Data from integrated sources you connect via OAuth2, API keys, database credentials, or file connectors (e.g., documents, tickets, issues, messages, records, metadata).
• Derived data and indexes generated to power search and agentic workflows.

c) Information we collect automatically